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[Q & A] FC30 Pro controller USB slot loose

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Post time: 2017-03-12 19:46:58
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My NES30 Pro controller will no longer connect to USB; there's no data connection when I plug it into my PC, and it doesn't charge.  I've tried multiple USB cables and multiple computers.  The MicroUSB port seems to be loose; the USB cable does not fit tightly when I plug it in, it moves around.

I bought it on Amazon back in November (I think).  Is there any warranty available?  I would like to be able to get warranty repair if possible.  However, if there's no warranty service available, I'd be interested in opening it up and trying to fix it myself; can anyone refer me to a repair guide?

Thanks.

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Post time: 2017-03-17 15:39:25
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same issue, when I link with usb cable just blue light blink...the other works fine.
and when I connect it on Windows with usb cable, it doesn't recognized the device...
all I know, it's not a battery issue.
Do you have a routine to check what is wrong?
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Post time: 2017-03-19 19:25:27
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For FC30/NES30 Pro controllers, I suggest you return back for repairing,
because maybe you would damage the soft connector between the main board and joystick module if no carefull.
NES30Pro_1.jpg


NES30Pro_2.jpg

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 Author| Post time: 2017-04-22 18:30:12
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Thanks 8Bitboy, and sorry for taking so long to respond.

I bought the controller from a reseller on Amazon.  Can I still send it in for repair?
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